Guides

Plumbing & heating guides

Straight answers from the engineers who fix this stuff every day. If a guide does not solve it, call us and we will.

Plumber call-out charges in the UK: what is fair in 2026

Call-out fees, hourly rates and emergency premiums explained, so you know what a fair quote looks like before you pick up the phone.

What a CP12 covers, when it is due, what it costs, and the penalties for getting it wrong.

Skip the caustic chemicals. These are the methods we actually use, in order, and the point at which it is cheaper to call a plumber.

Damp patches, a dropping boiler gauge or a high water bill can all point to a hidden leak. These checks narrow it down before you call anyone.

A boiler service is not just a visual check. Here is what a proper annual service includes and why skipping it can cost you the warranty.

What a new combi, system or heat-only boiler costs installed in 2026, what changes the price, and how to compare quotes fairly.

On the first freezing morning of winter, half the boiler breakdowns we attend are a frozen condensate pipe. You can usually fix it yourself.

Low boiler pressure is the most common reason a combi stops heating. Here is what causes it, how to re-pressurise safely, and when it means a leak.

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